Faveo Help Desk Mobile App Road Map

The below road map is for new features, bug fixes will be released from time to time and top priority is given to bug fixes.
We are in the process of converting our existing mobile apps to React Native.

Feature List

Help Desk icon

Service Desk icon

Support app icon

September 2024
Message redaction 1438108666_button_ok 1438108666_button_ok 1438108666_button_ok
Logged in user/agent Profile page 1438108666_button_ok 1438108666_button_ok 1438108666_button_ok
October 2024
Use mobile security(Fingerprint,pin, pattern) to open the app as an extra layer of security 1438108666_button_ok 1438108666_button_ok 1438108666_button_ok
Labels & tag integration 1438108666_button_ok 1438108666_button_ok 1438108666_button_ok
November 2024
Help section 1438108666_button_ok 1438108666_button_ok 1438108666_button_ok
Single sign on 1438108666_button_ok 1438108666_button_ok 1438108666_button_ok
December 2024
2FA sms integration 1438108666_button_ok 1438108666_button_ok 1438108666_button_ok
Email and mobile verification 1438108666_button_ok 1438108666_button_ok 1438108666_button_ok
January 2025
Cache, local storage 1438108666_button_ok 1438108666_button_ok 1438108666_button_ok
February 2025
Location Tracking 1438108666_button_ok 1438108666_button_ok 1438108666_button_ok
Future Releases
Option to disable Crash report 1438108666_button_ok 1438108666_button_ok 1438108666_button_ok
Servicedesk mobile app 1438108666_button_ok 1438108666_button_ok 1438108666_button_ok
Dashboard to show widget stats 1438108666_button_ok 1438108666_button_ok 1438108666_button_ok

More info:

  • To reports bugs or request new features, do email us via Contact form
  • Faveo is completely customisable as per requirement. Do get in touch with us to discuss customisation. Customisation is charged extra
  • Roadmap subject to change without prior notice
Ready to discuss your requirements?