Helpdesk and service desk software are often confused due to their similar functionalities, but they serve distinct purposes. Both tools are designed to streamline support processes, yet their use cases,... read more →
As 2024 comes to a close, it's time to reflect on the milestones we’ve achieved as a team. We had ambitious goals for the year, and we’ve worked tirelessly to... read more →
Technology is playing an important role in reshaping our interactions with the world. Among these revolutionary innovations, augmented reality (AR) and virtual reality (VR) have transformed our lives. On the... read more →
Many enterprises are continuously striving to achieve sustainability initiatives, and some of them have made considerable developments among their competitors. However, comparatively very few companies have been able to successfully... read more →
According to a report by Future Market Insights, the global valuation of helpdesk software was US$ 9.9 billion and it is expected to reach a whopping valuation of US$ 26.8... read more →
We’re thrilled to announce that our product, Faveo Helpdesk has been recognized as an impactful software solution for businesses, and for which we have received the 2023 Best Value Badge... read more →
It's no secret that technology is an important part of businesses, whether it's your neighbourhood grocery store, a bustling e-commerce site, or a growing tech giant. As businesses rely more... read more →
Do you know that how you deal with your customers can make or break your business? Being aware of the customer’s perspective can transform the interaction between customer agents and... read more →
Are your customers leaving and not coming back? Losing your customers is a difficult pill to swallow. According to one study by HubSpot, it is probable that 93% of customers... read more →
Faveo is a feature-rich helpdesk solution that helps businesses in Ticket Management, Change Management, Problem Management, & Asset Management. It is a web-based support ticket system, easy to use, and... read more →
