Most of the customers don't like to communicate with support agents and like to handle their issues on their own. This empowers them; hence, companies should always look for ways... read more →
In today's ever-evolving business environment, the importance of making data-driven decisions has become crucial for the success of any company. Businesses can benefit tremendously by utilising the power of helpdesk... read more →
In a time when technological growth continues to reshape how we engage with our devices, voice-powered technology emerges as a game changer, transforming the realm of user interfaces and revolutionizing... read more →
Technology is playing an important role in reshaping our interactions with the world. Among these revolutionary innovations, augmented reality (AR) and virtual reality (VR) have transformed our lives. On the... read more →
Many enterprises are continuously striving to achieve sustainability initiatives, and some of them have made considerable developments among their competitors. However, comparatively very few companies have been able to successfully... read more →
As the world becomes more connected, the need for businesses to expand their reach across cultures and borders has become a necessity and not a choice anymore. But, this brings... read more →
When you start working in customer support you will begin to notice that many a times customer ask the same questions or come up with the same problems. You will... read more →
In today’s fast-paced business environment, a growing business needs dedicated software to efficiently handle customer queries and complaints. A ticketing system can help a business to achieve customer success goals... read more →
Going through a huge pile of survey responses can be taxing and daunting. Leaving you to ponder what works and what doesn’t work for your business. Gathering customer feedback is... read more →
Running an e-commerce or an online store is not an easy task. Business owners face several challenges while handling the e-commerce store. Even after spending time and money to set... read more →
