Are your customers leaving and not coming back? Losing your customers is a difficult pill to swallow. According to one study by HubSpot, it is probable that 93% of customers... read more →
A transition to digital due to the last three years of volatility and unpredictability has made customer service more crucial than ever. Customer services will remain the top priority in... read more →
Pleasing people is not easy, and neither is pleasing your customers. As businesses become more and more dependent on technology, customers are becoming more and more demanding. They want your... read more →
By having efficient customer support software, you ensure a profitable business. You can focus on various areas to contribute to the growth of the company. Efficient Customer Support Software A... read more →
Faveo is a feature-rich helpdesk solution that helps businesses in Ticket Management, Change Management, Problem Management, & Asset Management. It is a web-based support ticket system, easy to use, and... read more →
We all will agree on this statement that a Customer Support Team is the backbone of every organization. So, in order to maintain a good brand image, we should keep... read more →
What is a helpdesk? Helpdesk software is a configurable software tool that allows for handling customer queries more efficiently and easily. A help desk is essentially a way for customers... read more →
Have you ever come across a situation where you had to deal with a difficult customer who is not willing to listen to your explanation regarding a particular scenario and... read more →
Today, customer satisfaction is at the core of all businesses. It not only drives growth but also gives you an opportunity to hear your customer. Ever wondered, why do you... read more →
Who doesn’t love instant replies, no matter if they are from your loved ones or a product support team? There could be no better option than chat to have a... read more →
