If, like most business leaders, you also want to focus on improved and increased customer satisfaction, then read this article to know how you can make that happen and get... read more →
Customers today are very demanding. They are well informed and want responses and solutions immediately in a jiffy. This is tricky for companies that have a growing customer base like... read more →
With the global business environment getting fiercely competitive, customer relations, support and management have become more critical to the success of your business. This is of particular importance to a... read more →
Faveo supports multiple languages and can be easily translated to your native language. You can read the instruction on how to translate Faveo to your native language here https://support.faveohelpdesk.com/show/language-translations-in-faveo When... read more →
Here is an infographics explaining the importance of self service portals
A study created recently by Edison Research clearly shows that the number of complaints that a brand receives on a daily has seen an exponential increase rate and the numbers... read more →
Faveo Community Edition is now available on Softaculous on cPanel servers. You can get more details for Softaculous here https://www.softaculous.com/apps/customersupport/Faveo_Helpdesk To install Faveo Login to cPanel and go to Softaculous... read more →
Faveo Community Edition is now available on Fantastico F3 on cPanel servers. You can get more details for Fantastico here www.netenberg.com/fantastico.php To install Faveo Login to cPanel and go to... read more →
Here is an infographics explaining some important customer service facts
A Helpdesk system has most of the features, which an enquiry management application would have so why have two applications in your organization when you can do with one. The... read more →