Today, customer satisfaction is at the core of all businesses. It not only drives growth but also gives you an opportunity to hear your customer. Ever wondered, why do you... read more →
Who doesn’t love instant replies, no matter if they are from your loved ones or a product support team? There could be no better option than chat to have a... read more →
Choosing new software requires a lot of market research in order to find the best fit. Everyone wants to spend their money judiciously while purchasing software that suits their requirements.... read more →
Being a small business owner or an owner of a very large organization, keeping in pace with your customer service should be your primary goal. If we attract new customers... read more →
If, like most business leaders, you also want to focus on improved and increased customer satisfaction, then read this article to know how you can make that happen and get... read more →
Customers today are very demanding. They are well informed and want responses and solutions immediately in a jiffy. This is tricky for companies that have a growing customer base like... read more →
With the global business environment getting fiercely competitive, customer relations, support and management have become more critical to the success of your business. This is of particular importance to a... read more →
Faveo supports multiple languages and can be easily translated to your native language. You can read the instruction on how to translate Faveo to your native language here https://support.faveohelpdesk.com/show/language-translations-in-faveo When... read more →
Here is an infographics explaining the importance of self service portals
A study created recently by Edison Research clearly shows that the number of complaints that a brand receives on a daily has seen an exponential increase rate and the numbers... read more →