Going through a huge pile of survey responses can be taxing and daunting. Leaving you to ponder what works and what doesn’t work for your business. Gathering customer feedback is... read more →
Hybrid Education System, that combines in-class and online learning has emerged as the most effective process to educate. E-learning and digitisation have opened up new dynamic ways of imparting learning... read more →
Pleasing people is not easy, and neither is pleasing your customers. As businesses become more and more dependent on technology, customers are becoming more and more demanding. They want your... read more →
Have you ever come across a situation where you had to deal with a difficult customer who is not willing to listen to your explanation regarding a particular scenario and... read more →
If, like most business leaders, you also want to focus on improved and increased customer satisfaction, then read this article to know how you can make that happen and get... read more →
Customers today are very demanding. They are well informed and want responses and solutions immediately in a jiffy. This is tricky for companies that have a growing customer base like... read more →
With the global business environment getting fiercely competitive, customer relations, support and management have become more critical to the success of your business. This is of particular importance to a... read more →
Faveo supports multiple languages and can be easily translated to your native language. You can read the instruction on how to translate Faveo to your native language here https://support.faveohelpdesk.com/show/language-translations-in-faveo When... read more →
Here is an infographics explaining the importance of self service portals
A study created recently by Edison Research clearly shows that the number of complaints that a brand receives on a daily has seen an exponential increase rate and the numbers... read more →
