Service Desk has built-in functionality for maintaining records of contracts with vendors. Here, Contracts are the agreement made between the assets and vendors like Lease, Maintenance and Software license etc… you can also add the contract start date and end date for the assets. Based on the contracts added for the assets you can renew or extend it.
Contract module is associated with the asset management module. So it lets you track the contracts made with each asset item and notify the agent’s about the contract expiry and make them renew the contract or extend it for another specific time.
Authenticated agents who are permitted to access contracts module are allowed to create, edit, delete, view, renew, extend and export the details of the contracts based on the given permission.
This comprehensive solution empowers organizations to streamline contract-related processes, mitigate risks, and optimize business relationships.
