Facebook Integration with Faveo

Engage with customers directly on Facebook while Faveo Helpdesk and Servicedesk Software turn every conversation into a support ticket for efficient resolution.

Direct Customer Engagement via Facebook

Faveo allows businesses to interact with customers directly through Facebook Messenger, providing seamless social media support.

Automatic Ticket Creation from Facebook Messages

Customer inquiries received on Facebook Messenger are automatically converted into Faveo tickets, eliminating the need for manual tracking and ensuring no query goes unanswered.

Comprehensive Conversation History for Better Support

Faveo Helpdesk and Servicedesk Software maintain a full record of customer interactions, helping support teams respond with accuracy and track previous conversations effortlessly.