Faveo helps you simplify workflows, improve customer support, and automate processes—all in one centralized Helpdesk and Servicedesk Software. With advanced analytics, you gain actionable insights to reduce response times. Faveo also offers tailored solutions that align with your business goals and growth. No matter the size of your business, we’re here to help you grow.

Faveo Helpdesk is a product suite developed and maintained by Ladybird Web Solution Pvt. Ltd., a company founded in 2009 and incorporated as a private limited entity in 2015. Our journey with Faveo began with the release of Faveo Helpdesk Community Edition on October 23, 2015, followed by the launch of Faveo Helpdesk Enterprise on April 7, 2016, and Faveo Service Desk Enterprise on April 17, 2016. These milestones marked the beginning of our commitment to providing businesses with a robust, scalable support solution.

The name “Faveo” comes from the Latin word for “to be favorable,” and this perfectly encapsulates our mission — to deliver a ticket-based support system that enables businesses to handle queries efficiently, foster customer loyalty, and build long-lasting relationships. With Faveo, we empower organizations of all sizes to manage customer support seamlessly, ensuring exceptional service delivery and continuous improvement. Our goal is to help you strengthen your customer relationships and provide a world-class support experience.