Engage with customers by integrating Instagram Direct Messages with Faveo Helpdesk and Servicedesk Software.
Effortless Ticket Management
Convert Instagram Direct Messages into tickets, ensuring no query goes unanswered. With automatic synchronization, every customer interaction is captured and organized for efficient resolution.
Unified Communication
Manage all customer queries from a single platform by centralizing Instagram interactions alongside other support channels in Faveo. This simplifies tracking, response management, and resolution.
Customizable and Automated Workflow
Set up acknowledgement messages, configure automated syncing with Cron jobs, and personalize Instagram message templates to enhance the customer experience while reducing manual effort.
Streamline Your Workflow with Faveo
