WhatsApp

WhatsApp

Faveo Comes with an new integrated functionality with WhatsApp. This Plugin allows you to activate the plugin and the messages which are received to the account sent by the users are converted to a tickets and the replies given by the agents are replied to their message box as normal reply.

In this way your customers can interact very easily and get their things done.  To integrate your business whatsapp account with Faveo you need to follow the below given steps:

  • Create a twilio account for your business number.
  • Integrate your twilio account SID and Token and the Twilio number with Faveo