Help desk & Service desk Pricing, as simple as it gets

Choose from our free open source version or paid premium versions which come with support & multi-platform integration.

HelpDesk Freelancer

Free$199

Limited time offer
Use on one domain/site
Installation & Implementation
Advance Features
2 Agents
Source Code
1 Year free support & software updates
Plugins Multi platform integration
API documentation
Premium Support
Perpetual License

HelpDesk Startup

$849.00$1,059

One time fee
Use on one domain/site
Installation & Implementation
Advance Features
5 Agents
Source Code
1 Year free support & software updates
Plugins Multi platform integration
API documentation
Premium Support
Perpetual License

HelpDesk SME

$1,699$2,119

One time fee
Use on one domain/site
Installation & Implementation
Advance Features
10 Agents
Source Code
1 Year free support & software updates
Plugins Multi platform integration
API documentation
Premium Support
Perpetual License

HelpDesk Enterprise

Contact Sales

One time fee
Use on one domain/site
Installation & Implementation
Advance Features
Unlimited Agents
Source Code
1 Year free support & software updates
Plugins Multi platform integration
API documentation
Premium Support
Perpetual License

HelpDesk Enterprise Pro

Contact Sales

One time fee
Use on one domain/site
Installation & Implementation
Advance Features
Unlimited Agents
Source Code
1 Year free support & software updates
Plugins Multi platform integration
API documentation
Premium Support
Perpetual License

Servicedesk Freelancer

Free$ 669

Limited time offer
Use on one domain/site
ITIL / ITSM Ready
Asset Management
Source Code
Advance Features
2 Agents
1 Year free support & software updates
Plugins Multi platform integration
API documentation
Premium Support
Perpetual License

Servicedesk Startup

$1,679$2,099

One time fee
Use on one domain/site
ITIL / ITSM Ready
Asset Management
Source Code
Advance Features
5 Agents
1 Year free support & software updates
Plugins Multi platform integration
API documentation
Premium Support
Perpetual License

Servicedesk SME

$3,359$4,199

One time fee
Use on one domain/site
ITIL / ITSM Ready
Asset Management
Source Code
Advance Features
10 Agents
1 Year free support & software updates
Plugins Multi platform integration
API documentation
Premium Support
Perpetual License

Servicedesk Enterprise

Contact Sales

One time fee
Use on one domain/site
ITIL / ITSM Ready
Asset Management
Source Code
Advance Features
Unlimited Agents
1 Year free support & software updates
Plugins Multi platform integration
API documentation
Premium Support
Perpetual License

Servicedesk Enterprise Pro

Contact Sales

One time fee
Use on one domain/site
ITIL / ITSM Ready
Asset Management
Source Code
Advance Features
Unlimited Agents
1 Year free support & software updates
Plugins Multi platform integration
API documentation
Premium Support
Perpetual License

HelpDesk Freelancer

Free$ 17

Billed month to month
Use on one domain/site
Installation & Configuration
Advance Features
2 Agents
Source Code
Free support & software updates
Plugins Multi platform integration
API documentation & support
Recurring License

HelpDesk Startup

$ 72$ 90

Billed month to month
Use on one domain/site
Installation & Implementation
Advance Features
5 Agents
Source Code
Free support & software updates
Plugins Multi platform integration
API documentation & support
Recurring License

HelpDesk SME

$ 144$ 180

Billed month to month
Use on one domain/site
Installation & Implementation
Advance Features
10 Agents
Source Code
Free support & software updates
Plugins Multi platform integration
API documentation & support
Recurring License

HelpDesk Enterprise

Contact Sales

Billed month to month
Use on one domain/site
Installation & Implemenation
Advance Features
Unlimited Agents
Source Code
Free support & software updates
Plugins Multi platform integration
API documentation & support
Recurring License

ServiceDesk Freelancer

Free$ 58

Billed month to month
Use on one domain/site
ITIL / ITSM Ready
Asset Management
Advance Features
Installation & Implementation
2 Agents
Source Code
Free support & software updates
Plugins Multi platform integration
API documentation & support
Recurring License

ServiceDesk Startup

$ 108$ 135

Billed month to month
Use on one domain/site
ITIL / ITSM Ready
Asset Management
Advance Features
Installation & Implementation
5 Agents
Source Code
Free support & software updates
Plugins Multi platform integration
API documentation & support
Recurring License

ServiceDesk SME

$ 216$ 270

Billed month to month
Use on one domain/site
ITIL / ITSM Ready
Asset Management
Advance Features
Installation & Implementation
10 Agents
Source Code
Free support & software updates
Plugins Multi platform integration
API documentation & support
Recurring License

ServiceDesk Enterprise

Contact Sales

Billed month to month
Use on one domain/site
ITIL / ITSM Ready
Asset Management
Advance Features
Installation & Implementation
Unlimited Agents
Source Code
Free support & software updates
Plugins Multi platform integration
API documentation & support
Recurring License

Customisable

Faveo is completely customisable as per your requirement. Do get in touch with us to discuss

Self Hosted

Installs on your own server. Free support and software updates till the time your license is active

Open source

Open source, easy to install & setup. Code shared on Github. Option to purchase license with and without source code

Know which plan is right for you

See complete feature comparison

FAQ

What are the technical requirement?

Faveo HELPDESK is a platform-independent web-based application, meaning it is compatible with all operating systems. To install and run Faveo HELPDESK the following components are required.

Software Requirement

OS: Ubuntu 22.04
Web Server: Apache
PHP Version: 8.1
PHP Extensions: Mcrypt, OpenSSL, Mbstring, Tokenizer
Database: MySQL 8.0.x or Maria DB 10.6.x
Job Scheduler: Cron Job or any task scheduler
Web Server Extension: Pretty URLs or Search Engine Friendly URL’s have to be enabled in your web server configuration

Minimum Hardware Requirement

CPU: 4vCPU
RAM: 8GiB
Storage: 40GiB

If your server meets the above requirements but still has a problem with installation, be sure to seek help from the community or contact us.

*Though Faveo is platform independent & supports many different OS and web servers, it has been tested only with above specification and we recommend the same

Does Faveo have a mobile app?

Android & iOS app’s are available on Google play store & Apple app store.

Can we switch from one plan to another

You can shift from one plan of Faveo to another. Get in touch with us to discuss your requirement.

Is Faveo customisable?

Faveo is completely customisable as per your requirement. Customisations are charged extra. Do get in touch with us to discuss customisation.

Yes, we accept bank transfers. Note that bank transfers are the slowest method of payment, and can take up to 1 to 7 days to clear. If you want instant access to Faveo, we recommend that you use PayPal or a credit card.

Technical support & software updates

Cloud and recurring billing plan comes with free support and software updates till the time your license is active.

Perpetual license, one time purchase plan comes with free technical support and software updates for 1 Year. After 1 year you can purchase support and software updates annually in order to get new software upgrades and support.

Support and Software updates 1 year renewal cost is 80% of your total license cost. It includes new version upgrades, bug fixes and technical support. We recommend to purchase this package to keep your help desk up to date.