From that password change reminder, to software installation, to a report on customer queries – service desk software can ease your work, deal with queries, help with user support and... read more →
Are your customers leaving and not coming back? Losing your customers is a difficult pill to swallow. According to one study by HubSpot, it is probable that 93% of customers... read more →
Pleasing people is not easy, and neither is pleasing your customers. As businesses become more and more dependent on technology, customers are becoming more and more demanding. They want your... read more →
What is a helpdesk? Helpdesk software is a configurable software tool that allows for handling customer queries more efficiently and easily. A help desk is essentially a way for customers... read more →
Choosing new software requires a lot of market research in order to find the best fit. Everyone wants to spend their money judiciously while purchasing software that suits their requirements.... read more →
Being a small business owner or an owner of a very large organization, keeping in pace with your customer service should be your primary goal. If we attract new customers... read more →
